If you have any questions, please contact us.
Our Office Hours are Mon-Fri 10am – 4pm EST
Yes, all invitation & stationery orders include a FREE digital proof of your final design. We can send you a non-customized sample of our products - just request a sample on the product page!
Custom Orders can take up to 4 weeks production time depending on the details of the order. Production/Shipping time on most orders are between 10 - 14 business days from the date the PDF Digital Proof is approved. (Foil Printing, Letterpress Printing, Thermography Printing & Laser Cut Printing may require an additional 3-5 Business Days)
PDF Proofs are e-mailed within 48hrs. (Not including Saturday, Sundays or Holidays) (up to 3 FREE edits/changes)
Our production/assembly days are from Mon - Fri (excluding Holidays)
You can expedite your shipping for faster delivery but we do NOT accept any rush orders at this time. We can review the details of your order and let you know if we can complete your order within your requested time frame.
Yes we do! Digital Invitations/Files are sent via e-mail ONLY (NO physical product will be sent to you) and you are responsible for the printing of your file. You will receive 1 JPEG & 1 PDF File. *****Digital Files are for personal use ONLY. You can NOT alter, change, edit, sell, share, copy, re-distribute or use these files commercially in any way.*****
Colors may vary very slightly between monitor/online viewing and your actual printed product. All computer monitors display colors differently as well as all printers print differently. Please take this into consideration when viewing your digital design. *Please note that all stationery products are handmade and any size difference below 1/32 (0.039) of an inch is NOT considered an error.
E-mail us the design you are interested in and one of our designers will re-create a similar custom design just for you (NO Copyright Images/Characters). *We charge a small fee for Custom Designs that will be credited to your account once your order is placed. (Printed Orders Only)
Once you approve your PDF Proof we immediately begin to process your order. Unfortunately, You cannot make any changes to your order after you approve your design.
We do NOT accept any refunds or exchanges! Each order/product is custom made just for you are therefore cannot be resold to another customer with your ``custom details`` printed on a product. If you received an incorrect order please contact us within 5 business days! If your order was delivered in a damaged package, please contact and a file a report with the shipping company and then contact us to file a claim ASAP.