Feel free to contact us with any additional questions you may have.
By signing your invoice and making a deposit you automatically agree to all the terms and conditions listed above.
Feel free to contact us with any additional questions you may have.
Submit a Rental quote via our online system. Add your products and services to the cart and checkout. We will receive your request and send you a quote to the email associated with your account. Estimates are only valid for 30 days. When you are ready to place your order send us the completed Credit Card Authorization Form and Signed Estimate along with your 50% non-refundable deposit & we will send you an Invoice confirming your order. All custom/personalized orders need to be paid in full at time of booking.
Please Note: Event dates are first come first serve. An Estimate does not hold your event date, and we do not guarantee date availability unless a non-refundable $100 deposit is received, the $100 non-refundable deposit will be applied to your account balance once you place your order. We will only hold your event date for 30 days.
We suggest placing your order as soon as you know the details, most of our orders are placed 2-4 months in advance. To confirm all orders we require a 50% deposit
The product price will be updated depending on the selection of that item such as size, material and other details required. One of our event specialist will send you an updated quote when you submit a request for a quote.
Yes, changes can be made to your order! Your order details must be finalized & paid in full exactly 1 month before your event date. If your event is on November 15th you will not be able to make changes to your order after October 15th.
***Changes may be possible if we have an item in stock for your event date but we cannot guarantee any changes after 1 month***
***Personalized/Custom orders CANNOT be cancelled or changed!
Our office hours are Mon-Fri 10am-4pm & Sat 10am-2pm EST. We are Appointments Only. We know your time is valuable, please make an appointment to ensure one of our event consultants can meet with you. Before your scheduled appointment we suggest you fill out our Event Planning Guide & submit it to us 2 days prior to your appointment to help us assist you better. We offer a free 1 hour consultation. We can also schedule a skype meeting for potential customers who are not in the South Florida area or customers who can only meet after hours.
Yes, you have the option to pick-up your items at no additional charge.
If you are not available at time of delivery we will need an alternate name & number of someone on-site over 18 years of age to receive the order, show us where the equipment will be dropped off or setup & to sign for the order and make sure everything on the invoice has been delivered.
We require a non-refundable 50% deposit to book your event. You may cancel your event up to 1 month prior to your event date. Events cancelled after the 1 month mark will be subject to a 20% late cancellation fee.
**There is NO REFUND on personalized/customized orders.
Payments can be made through our website. You will need your Invoice Number & Event Date. We accept PayPal Payments. A Valid Credit Card is required on file for all orders regardless of payment method. A 50% non-refundable deposit is required to reserve your event. Your order must be paid in full 1 month before your event date or we will charge your credit card on file for the remaining balance unless you cancel your event prior to 1 month before your event. All custom/personalized orders must be paid in full at time of booking.
Deposits can be paid through our website, you will need your Invoice Number & Event Date. We accept PayPal Payments. A Valid Credit Card is required on file for all orders regardless of payment method. A 50% non-refundable deposit is required to reserve your event. Your order must be paid in full 1 month before your event date or we will charge your credit card on file for the remaining balance unless you cancel your event prior to 1 month before your event. All custom/personalized orders must be paid in full at time of booking.
Items do not need to be washed but you must scrape and remove all excess food/waste from dinnerware and empty liquids/waste from glassware and all items must be packed in its original containers & ready for pickup.
Yes, there is an additional delivery charge for locations more than 50ft walking distance from our vehicle, the cost is determined by the walking distance from the vehicle to the delivery location. There is also an additional charge for below or above ground deliveries and will vary depending on the location of delivery.
Setup and or breakdown of equipment is NOT included in your rental rate. Setup is an additional charge and varies depending on the equipment rented. All Tents, Dance floors, Pipe & Drape and a few other items will be setup at no additional cost. Please let us know in advance if you will need setup of tables/chairs/linens/covers and other items rented or ordered.
We can deliver & pickup 24/7 for an additional cost. Let us know the details and we will let you know the delivery/pickup cost outside of our normal business hours.
You can reach us 24/7, after our normal business hours all of our calls are transferred to our cell phones. If you have an emergency please leave us a voice message or send us a text message with your emergency and we will contact you right away. Office: 954-372-7368 Cell: 954-707-7565
***Please contact us with minor details or order changes during normal business hours or send us an e-mail Info@Spectacular-Creations.com***
You are responsible for all rental equipment from time of delivery until we pick up your equipment, if any items are damaged, lost or stolen during that time you will be responsible and a replace fee will be added to the invoice. Replacement Fee will vary depending on equipment and will be charged at fair market value. You can make a payment online via our website or we will charge your Credit Card on File.
Items are usually delivered the day before your event & picked up the day after your event. If you need your items delivered 2 days before your event let us know so we can add you to the schedule for that day and there will not be an additional charge. If your items need to be delivered the same day & picked up the same day let us know so we can reserve a specific time slot for you. There will not be an additional charge if delivery/pickup times are during normal business hours.
Linens need to be free of food/waste and placed in the linen bags provided with your order. If linens are missing/damaged/stained/burned/torn/mildewed/soiled beyond cleaning a replacement charge will apply to your order.
Our processing time varies from 3-6 weeks depending on exact details of your order. Shipping is up to an additional 10 days depending on your location and shipping option.